Our telecommunications customers are transforming the market.

They sell user experience, not only products. And best of all: they save a lot of money doing so.

Proud to be Europe’s supplier of the BEREC monitoring standard.

We visualize the Internet.

We monitor end-to-end user experience.

We designed the Nettest.

Monitor everything, all the time and everywhere.

The alladin Nettest monitors performance, availability and quality of broadband connections and services.

All results are generated objectively, securely and transparently.
For all technologies and applications.
In compliance with the DSM Regulation.

Quality of service and quality of experience in a nutshell. .

Price differentiation
Complex problem localization
Service breakdowns & SLA breaches
Unhappy customers
Costly, technology-based investments

Higher profits by selling user experience
Know the problem cause in network & customer LAN/WiFi
Automated network & service quality control
Higher (re)solution rate & customer loyalty
User experience driven decisions for better return

„…mobile broadband experience is currently the principal driver behind smartphone users´ loyalty to operators…Millennials expect operators to communicate app experience rather than network coverage…This suggests that improving network quality also increases the perceived value for money – without actually lowering tariffs…”

Quotation from: Ericsson ConsumerLab: “Experience shapes mobile customer loyalty”, 2016